Gloucester Publick

An independent guide to city government in Gloucester, Massachusetts

311 Requests

How the City of Gloucester responds to public service requests on SeeClickFix.

Requests submitted September 28, 2025 to September 28, 2026. Updated .

Requests by month

Oct 2024 to Sep 2026. Striped: recent months, still changing. Maroon: see note below.

Jul 2025: Republic Services trash and recycling workers went on strike July 1, 2025, and pickups were missed in parts of Gloucester. Trash or Recycling requests made up 1,332 of the 1,539 requests that month. Source: WBUR, July 21, 2025.

Sep 2025: The Republic Services strike that began July 1 went on until a deal was reached September 19, 2025. Trash or Recycling requests made up 820 of the 1,000 requests that month. Source: WBUR, September 19, 2025.

See as a table
MonthRequestsStill openTypical close
Sep 2026 (recent)151851.9 days
Aug 2026 (recent)207952.0 days
Jul 2026 (recent)236452.1 days
Jun 2026244496.1 days
May 2026255855.8 days
Apr 2026227377.9 days
Mar 2026245533.5 days
Feb 2026315483.0 days
Jan 2026296292.1 days
Dec 20251191214 days
Nov 2025112310.0 days
Oct 2025151169.6 days
Sep 20251,000304.6 days
Aug 2025268222.9 days
Jul 20251,539362.7 days
Jun 20251551511 days
May 2025210326.1 days
Apr 2025151164.0 days
Mar 202514495.9 days
Feb 2025193103.0 days
Jan 202510334.3 days
Dec 20247605.2 days
Nov 20241281210 days
Oct 20247649.4 days

Requests per 1,000 residents, by ward

Past 12 months. Differences partly reflect how often people in each ward report problems.

See as a table
WardRequestsPer 1,000Still openTypical acknowledgeTypical close
Ward 1677115.513915 hours3.6 days
Ward 2594101.713014 hours2.7 days
Ward 341271.79513 hours4.0 days
Ward 448379.29614 hours4.6 days
Ward 540665.710017 hours4.8 days

By category

Past 12 months. "Typical" means the median: half took less time, half took more.

CategoryRequestsStill openTypical acknowledgeTypical close
Trash or Recycling4465714 hours15 days
Pothole3026125 hours14 days
Snow/Ice Removal224261 hour1.8 days
Other1666515 hours1.9 days
Road Issues Other Than Potholes1353225 hours4.1 days
Illegal Dumping1332116 hours2.7 days
Health Department (General Nuisance/Inquiry)105233 hours3.8 days
Police Department (Non-Emergency)9439 hours16 hours
Street Light Issue923717 hours29 days
Snow: Plow Request85111 hour1.9 days
27 more categories
CategoryRequestsTypical close
Sidewalk Issue842.5 days
Public Spaces (Parks, Playgrounds, Boulevard)762.5 days
Utilities (Water/Sewer)704.8 days
Manhole Cover667.8 days
Street Sign Issue592.1 days
Abandoned Vehicle5117 hours
Tree Issues512.6 days
Brush501.8 days
Beaches412.0 days
Clean Team/Volunteer Yellow Bag Pick Up4127 hours
Animal Issues371.6 days
Crosswalks322.8 days
Private Property Issue263.1 days
Storm Drain/Flooding Issue267.7 days
Parking Kiosk192.6 days
Community Development11–
Snow: Icy Conditions1123 hours
Conservation10–
Water Quality749 days
Health Department (General Nuisance - Internal)620 days
Graffiti5–
Traffic Signal Issue4–
Harbor Master's Office2–
Health Department (Rental Registry Inquiry-Internal)2–
Health Department (Food - Internal)1–
Health Department (General Inquiry - Internal)1–
Health Department (Septic - Internal)1–

Open requests by age

No update in over a year

298 of the 911 open requests haven't been updated on SeeClickFix in over a year: no status change, comment, or edit. SeeClickFix doesn't show whether these were fixed and never closed, or never handled.

By category and ward
Open requests with no update in over a year, by category
CategoryRequests
Sidewalk Issue66
Other36
Public Spaces (Parks, Playgrounds, Boulevard)25
Street Sign Issue23
Private Property Issue22
Street Light Issue18
Conservation16
Health Department16
Brush12
Illegal Dumping12
Tree Issues9
Road Issues Other Than Potholes8
Storm Drain/Flooding Issue7
Crosswalks6
Harbor Master's Office5
Beaches3
Pothole3
Abandoned Vehicle2
Graffiti2
Manhole Cover2
Community Development1
Maintenance1
Traffic Signal Issue1
Utilities (Water/Sewer)1
Water Quality1
Open requests with no update in over a year, by ward
WardRequests
Ward 178
Ward 363
Ward 254
Ward 554
Ward 449

Longest-open requests

  1. Private Property Issue6 Sadler St · Ward 2 · Open since
  2. Illegal Dumping1 Western Ave · Ward 3 · Open since
  3. Health Department201 · Ward 2 · Open since
  4. Storm Drain/Flooding Issue1240 Washington Street · Ward 4 · Open since
  5. Other498 Washington Street · Ward 4 · Open since
  6. Sidewalk Issue30 Reservoir Rd · Ward 4 · Open since
  7. Health Department67 Middle St · Ward 2 · Open since
  8. Other86 Main Street · Ward 2 · Open since
  9. Health Department34 Railroad Ave · Ward 2 · Open since
  10. Health Department262 Main Street · Ward 2 · Open since

Opened in the past 30 days

93 requests from the past 30 days are still open.

See as a list
  1. Trash or Recycling1-99 Prospect Ct · Ward 2 · Submitted
  2. Tree IssuesVeterans Way · Ward 4 · Submitted
  3. Other68 E Main St · Ward 1 · Submitted
  4. Pothole25 Harrison Ave · Ward 1 · Submitted
  5. Manhole Cover34 Bass Ave · Ward 1 · Submitted
  6. Road Issues Other Than Potholes17 Fuller St · Ward 5 · Submitted
  7. Health Department (General Nuisance/Inquiry)Shaw'S · Ward 1 · Submitted
  8. Trash or RecyclingRailroad Ave & Washington St · Ward 2 · Submitted
  9. Pothole2 Hawthorne Ln · Ward 1 · Submitted
  10. Trash or Recycling9 Gee Ave · Ward 4 · Submitted
  11. Tree Issues124 Concord St · Ward 5 · Submitted
  12. OtherMile 14.7 State Rte 127 S · Ward 1 · Submitted
  13. Street Sign IssueLake Rd · Ward 5 · Submitted
  14. Trash or RecyclingFears Ct · Ward 1 · Submitted
  15. Public Spaces (Parks, Playgrounds, Boulevard)81 Pleasant St · Ward 2 · Submitted
  16. Parking Kiosk8 Harbor Loop · Ward 2 · Submitted
  17. Street Light IssueMiddle St · Ward 3 · Submitted
  18. Road Issues Other Than PotholesMile 15.2 State Rte 127 S · Ward 1 · Submitted
  19. Road Issues Other Than Potholes14 Elizabeth Rd · Ward 1 · Submitted
  20. PotholeMoorland Rd · Ward 1 · Submitted
  21. Street Sign Issue33 Main St · Ward 2 · Submitted
  22. Street Sign IssueCorliss Ave · Ward 4 · Submitted
  23. Trash or Recycling54 Rocky Neck Ave · Ward 1 · Submitted
  24. Pothole67-91 High St · Ward 4 · Submitted
  25. Trash or Recycling86 Rocky Neck Ave · Ward 1 · Submitted
  26. Pothole1-1 Barker Ave · Ward 4 · Submitted
  27. Private Property Issue13 1/2 Cleveland St · Ward 2 · Submitted
  28. Street Sign IssueMagnolia Ave & Western Ave · Ward 5 · Submitted
  29. Trash or Recycling1174 Washington St · Ward 4 · Submitted
  30. Trash or Recycling14 Bellevue Ave · Ward 3 · Submitted
  31. Trash or Recycling37 Sargent St · Ward 2 · Submitted
  32. Tree Issues4 King Rd · Ward 3 · Submitted
  33. PotholeFair St · Ward 1 · Submitted
  34. Street Sign IssueTerrace Ln · Ward 1 · Submitted
  35. Utilities (Water/Sewer)Ymca · Ward 2 · Submitted
  36. Private Property Issue44 Warner St · Ward 2 · Submitted
  37. Private Property Issue31 Mansfield St · Ward 3 · Submitted
  38. Other29 Mansfield St · Ward 3 · Submitted
  39. Other23 Commonwealth Ave · Ward 3 · Submitted
  40. Other24 Hammond St · Ward 1 · Submitted
  41. Pothole23 Wesley St · Ward 4 · Submitted
  42. Pothole24 Leonard St · Ward 4 · Submitted
  43. Abandoned VehiclePoplar St · Ward 3 · Submitted
  44. Trash or Recycling9 Thurston Point Rd · Ward 4 · Submitted
  45. Trash or Recycling62 Cherry St · Ward 4 · Submitted
  46. Trash or Recycling12 Cedar Ln · Ward 4 · Submitted
  47. Trash or Recycling6 Stanwood Ave · Ward 5 · Submitted
  48. Sidewalk Issue25 Elm St · Ward 2 · Submitted
  49. Trash or Recycling3 Derby Ct · Ward 2 · Submitted
  50. PotholeCorliss Ave · Ward 4 · Submitted
  51. Manhole Cover24 Witham St · Ward 1 · Submitted
  52. Street Light IssueEssex Ave · Ward 3 · Submitted
  53. Trash or Recycling16 Oak St · Ward 2 · Submitted
  54. CrosswalksMile 38.4 State Rte 133 E · Ward 5 · Submitted
  55. Street Light Issue29 Wyoma Rd · Ward 5 · Submitted
  56. Road Issues Other Than Potholes25 Harrison Ave · Ward 1 · Submitted
  57. Road Issues Other Than Potholes41-55 Laurel St · Ward 5 · Submitted
  58. Sidewalk Issue100 Main St · Ward 2 · Submitted
  59. Public Spaces (Parks, Playgrounds, Boulevard)79 E Main St · Ward 1 · Submitted
  60. Tree IssuesOld Salem Rd · Ward 5 · Submitted
  61. BeachesMile 13.4 State Rte 127 S · Ward 5 · Submitted
  62. Tree IssuesPlum Cove Beach · Ward 4 · Submitted
  63. Other254 Main St · Ward 2 · Submitted
  64. Street Light IssueMile 14.5 State Rte 127 S · Ward 2 · Submitted
  65. Illegal DumpingMile 14.8 State Rte 127 S · Ward 1 · Submitted
  66. BrushMile 21.6 State Rte 127 N · Ward 4 · Submitted
  67. Street Light IssueMile 25 State Rte 127 N · Ward 4 · Submitted
  68. Trash or RecyclingRocky Neck · Ward 2 · Submitted
  69. Trash or Recycling32 Perkins St · Ward 2 · Submitted
  70. Trash or Recycling164 Prospect St · Ward 1 · Submitted
  71. Other1 Larose Ave · Ward 5 · Submitted
  72. Storm Drain/Flooding Issue388 Main St · Ward 1 · Submitted
  73. Trash or Recycling28 Edgewood Rd · Ward 5 · Submitted
  74. Trash or RecyclingMarion Way · Ward 1 · Submitted
  75. Trash or RecyclingMile 26.5 State Rte 127 S · Ward 3 · Submitted
  76. Abandoned Vehicle7 Proctor St · Ward 2 · Submitted
  77. Abandoned Vehicle7 Proctor St · Ward 2 · Submitted
  78. Abandoned Vehicle7 Proctor St · Ward 2 · Submitted
  79. Trash or Recycling74 E Main St · Ward 1 · Submitted
  80. Trash or Recycling8 Armstrong Way · Ward 3 · Submitted
  81. Sidewalk IssueMile 38.3 State Rte 133 W · Ward 5 · Submitted
  82. Other36 Millett St · Ward 2 · Submitted
  83. Road Issues Other Than Potholes31 Granite St · Ward 3 · Submitted
  84. OtherMason St · Ward 2 · Submitted
  85. Private Property Issue69 Eastern Ave · Ward 1 · Submitted
  86. Other20 Bass Ave · Ward 1 · Submitted
  87. Other1101 School House Rd · Ward 2 · Submitted
  88. PotholeSpeedway · Ward 1 · Submitted
  89. OtherMansfield St & Washington St · Ward 3 · Submitted
  90. Trash or Recycling65-75 Veterans Way · Ward 4 · Submitted
  91. Beaches99 Witham St · Ward 1 · Submitted
  92. Other77 Witham St · Ward 1 · Submitted
  93. Community DevelopmentMile 55.8 State Rte 128 N · Ward 3 · Submitted

Repeat locations

150 places had a problem reported again after an earlier request there was closed, in the past 12 months.

  1. Health Department (General Nuisance/Inquiry)17 Gale Rd · Ward 2 · 31 requests, 30 after a close
  2. Manhole Cover23 Bass Ave · Ward 1 · 17 requests, 13 after a close
  3. Other264 Main St · Ward 2 · 13 requests, 11 after a close
  4. Illegal Dumping7 Eastern Ave · Ward 1 · 11 requests, 9 after a close
  5. Snow/Ice RemovalMile 15.3 State Rte 127 N · Ward 1 · 9 requests, 8 after a close

Data from seeclickfix.com, used under the CC BY-NC-SA 3.0 license. Public requests only; recorded back to April 21, 2020. Figures from fewer than 5 requests show "Not enough data". Methodology.